MPS Security

Secure Monitoring

With the ABM Federal Managed Print program, federal agencies have all the benefits of a managed print service along with the network and data security controls necessary to maintain highly secure printing environments.

The ABM Federal Managed Print Data Collection Agent (DCA) offers no threat to network security. It operates through an outbound communication to gather device metrics. It cannot view, collect nor transmit the contents of any document.

The ABM Federal Managed Print program extends data collection beyond device-only collection. We can incorporate user behavior data; for example, who printed, what application they printed from, which device they print to most often, and more. This combination of the device data and the user data provides greater visibility and understanding of how the printing infrastructure currently functions and what processes need improvement.

What Does the DCA Monitor & How Does It Work?

ABM Federal Managed Print DCA Complies with Information Security Laws
Document Workflow Enhances Security

Printing devices have internal meters (Management Information Bases; MIBs) that keep track of key functions such as the number of pages printed and the toner level. The ABM Federal Managed Print DCA communicates with the printer’s meter to retrieve the metrics. The DCA, which cannot detect the contents of any document, complies with privacy laws.

Your ABM Federal Managed Print consultant will help you determine which metrics to track.

Below is a list of some of the data the DCA can read:

IP address (can be masked)
Toner cartridge serial number
Device description
Maintenance kit levels
Serial number
Non-toner supply levels
Meter reads
Asset number
Monochrome or color identification
LCD reading
MAC address
Device status
Error codes
Toner levelsNew Picture (5)
Miscellaneous (machine specific)


ABM Federal Managed Print DCA Complies with Information Security Laws

Federal Information Security Management Act (FISMA)
Health Insurance Portability & Accountability Act (HIPAA)
Gramm-Leach-Bliley Act (GLBA)

ABM Federal Managed Print software applications are not intended to be part of an internal control system for any of the above listed laws, but they will not interfere with these controls.

For more information visit the following websites:


Document Workflow Enhances Security

Even in today’s paperless office environments, many federal agencies have workflow processes that move on paper. A digital solution for document workflow improves operational efficiency and can provide greater control in securing your sensitive documents.

Paper-based workflows are inefficient

Document storage space can be expensive and requires time, staff and systems to manage.
IDC reports that producing, distributing, and storing documents accounts for up to 40 percent of an organization’s labor cost and 15 percent of its revenue.
Benefits of digital document workflow management and storage
As federal agencies migrate to digitizing documents, the security benefits are evident in more efficient access to documents, improved permission controls and life-cycle compliance auditing.

Pull & PIN (Personal Identification Number) is a printing restriction that requires the user to insert an authorization card or PIN on the printing device.

Less waste.New Picture (4)
There are no forgotten documents in the printer out tray.
Documents cannot be picked up by unauthorized staff.
Documents can be available across the enterprise any time they are needed.

Digital document archiving makes it easy to comply with government or other document life-cycle requirements that demand a document to exist for a specific time-frame.

Document access can be limited by user permission for viewing, editing, copying, printing rights and more.

For more information and special pricing options please call or e-mail:

Geoff Lockett | Business Development  – MPS | ABM Federal
Direct: 877 834 7339| E-Mail:
285 Chesterfield Business Parkway| Chesterfield, MO 63005